At OVM Property Media, we are committed to maintaining the highest standards of data integrity and privacy. This Privacy Policy describes how we collect, use, and safeguard your personal details when you interact with our booking platform, services catalog, and client portals.

1. Information We Collect

To coordinate real estate media shoots, we collect basic operational details including client name, phone number, email address, property listing address, and desired media package specifications. This data is collected directly from you via our contact form or operations CRM intake channels.

2. How We Use Your Data

Your information is used exclusively to facilitate scheduling, coordinate certified field tech assignments, manage pre-edit workflows, process quality control reviews, and execute final delivery. We do not sell or lease client details to third-party advertising brokers.

3. Data Security & Storage

Operational data is stored on secure cloud database configurations (including Firestore and Google Drive infrastructure). Access is strictly restricted to active operations leads, editors, and field techs handling active assignments.

4. Compliance & Communications

Transactional email notifications (including shoot confirmations, pre-edit updates, and final media links) are issued in compliance with standard CAN-SPAM regulations. Clients can manage communication preferences at any time by contacting our support team.